A customer left waiting buys somewhere else.Khadoom Bot replies instantly, any time.
Khadoom Bot is an AI assistant that chats with your store's customers in their own dialect, answers their questions, recommends products from your catalog, and takes orders from the first message to confirmation, 24 hours a day, 7 days a week.
- هلا والله 🇸🇦
- أهلين 🇸🇾
- أهلاً بحضرتك 🇪🇬
- Hello! 🇬🇧
- always available
- 24/7
- Arabic dialects + English
- 3+1
- customers left waiting
- 0
Messages arrive at any hour. You can't reply at every hour.
A customer messages you at 2am, on a weekend, or right when you're busiest, and every minute they wait makes it more likely they buy elsewhere. Khadoom Bot answers the moment the message lands, so no customer goes unanswered and no sale slips away.
Hi! Do you have the grey jacket in size L? And how long does delivery take?
Hello and welcome! 🌟 Yes, the grey jacket is available in size L. I can give you delivery details based on your city. Would you like me to place the order for you?
Yes please, go ahead!
Your order has been placed ✅ The store owner will contact you to confirm the details. Happy to help any time!
A support agent that never sleeps, never lags, never forgets
Everything your store needs to answer customers and close orders, working automatically from the moment you switch it on.
Speaks your customer's dialect
Gulf, Levantine, Egyptian Arabic, or English. Khadoom Bot understands the customer's language and dialect and replies in it naturally.
Knows your products by heart
It searches your store's catalog, answers questions about products, sizes, and options, and suggests what fits the customer.
Takes orders end to end
From the customer's first question to a recorded order, Khadoom Bot carries the sale from start to finish.
Knows your policies and hours
Returns and exchanges, working hours, FAQ, and branch locations. It answers all of them accurately.
Escalates to you when needed
A complaint, a custom request, or a customer asking for a human? Khadoom Bot alerts you immediately and hands the chat over.
Step in whenever you want
From the admin panel you follow every conversation and can take over from Khadoom Bot with one click to reply yourself.
Three steps, and your store serves customers around the clock
- 1
Set up your store
Add your products, prices, policies, working hours, and FAQ from the admin panel.
- 2
Khadoom Bot learns it
It understands your catalog and policies and is ready to reply on your store's behalf, with your information and your tone.
- 3
Customers get served 24/7
Instant replies and orders recorded automatically, while you watch everything and step in whenever you like.
And you stay in full control
Khadoom Bot does the replying, but the decisions are yours. One dashboard to manage the assistant, products, conversations, and orders.
- Manage products, categories, and variants
- Define policies, FAQ, working hours, and locations
- Follow customer conversations in real time
- Take over any chat from Khadoom Bot with one click
- Instant notifications when something is escalated
- View and manage orders
New escalation 🔔
A customer is asking to speak with a person about a custom request.
New customers discover your store… from Khadoom Bot's own chat
Khadoom Bot doesn't only work inside your store. Anyone can chat with it directly, and when a shopper asks about a product your store carries, Khadoom Bot recommends your store to them automatically.
Shoppers already looking for what you sell
An extra channel that brings you people who asked about your product specifically, right when they want to buy it.
Recommendations built on your catalog
Khadoom Bot recommends your store based on the real products in your catalog, not on paid ads.
No extra steps
It works automatically once you subscribe and add your products. No setup, no campaigns, nothing to monitor.
I'm looking for a premium oud perfume. Know a trusted store that sells one?
Sure! Here's a store on Khadoom that carries premium oud perfumes 👇
Has what you're looking for
Let Khadoom Bot handle the replies while you focus on growing your store
Khadoom Bot is in beta. Request access and be among the first stores to try it.
Request beta accessGot a question? Khadoom Bot is used to it 😄
What is Khadoom Bot?
Khadoom Bot is an AI chatbot for online store owners. It talks to your store's customers on your behalf: answering their questions about products and policies and taking their orders, around the clock, every day of the week.
Which languages and dialects does it speak?
It speaks Arabic in its Gulf, Levantine, and Egyptian dialects, plus English, and it replies to each customer in their own language and dialect.
Can Khadoom Bot really take orders?
Yes. Khadoom Bot walks the customer from their first question all the way to a fully recorded order, searching your store's catalog to suggest the right products along the way.
Can I reply to customers myself?
Absolutely. From the admin panel you follow every conversation and can take over any chat from Khadoom Bot at any moment to reply yourself, then hand it back whenever you like.
What does Khadoom Bot do when it doesn't know the answer?
It doesn't make things up. For complaints, custom requests, or when a customer asks for a human, Khadoom Bot escalates the conversation to you immediately and sends you a notification.
Can Khadoom Bot help me reach new customers?
Yes. Anyone can chat with Khadoom Bot directly. When a shopper asks about a product your store carries, Khadoom Bot recommends your store to them automatically, based on your catalog.
How much does it cost?
Khadoom Bot is currently in beta. We're finalizing the plans and pricing and will announce them soon. In the meantime, you can request beta access.