A customer left waiting buys somewhere else.Khadoom replies instantly, any time.
Khadoom is an AI assistant that chats with your store's customers in their own dialect, answers their questions, recommends products from your catalog, and takes orders from the first message to confirmation — 24 hours a day, 7 days a week.
- هلا والله 🇸🇦
- أهلين 🇸🇾
- أهلاً بحضرتك 🇪🇬
- Hello! 🇬🇧
- always available
- 24/7
- Arabic dialects + English
- 3+1
- customers left waiting
- 0
Messages arrive at any hour — you can't reply at every hour.
A customer messages you at 2am, on a weekend, or right when you're busiest — and every minute they wait makes it more likely they buy elsewhere. Khadoom answers the moment the message lands, so no customer goes unanswered and no sale slips away.
Hi! Do you have the grey jacket in size L? And how long does delivery take?
Hello and welcome! 🌟 Yes, the grey jacket is available in size L. I can give you delivery details based on your city. Would you like me to place the order for you?
Yes please, go ahead!
Your order has been placed ✅ The store owner will contact you to confirm the details. Happy to help any time!
A support agent that never sleeps, never lags, never forgets
Everything your store needs to answer customers and close orders — working automatically from the moment you switch it on.
Speaks your customer's dialect
Gulf, Levantine, Egyptian Arabic, or English — Khadoom understands the customer's language and dialect and replies in it naturally.
Knows your products by heart
It searches your store's catalog, answers questions about products, sizes, and options, and suggests what fits the customer.
Takes orders end to end
From the customer's first question to a recorded order — Khadoom carries the sale from start to finish.
Knows your policies and hours
Returns and exchanges, working hours, FAQ, and branch locations — it answers all of them accurately.
Escalates to you when needed
A complaint, a custom request, or a customer asking for a human? Khadoom alerts you immediately and hands the chat over.
Step in whenever you want
From the admin panel you follow every conversation and can take over from Khadoom with one click to reply yourself.
Three steps — and your store serves customers around the clock
- 1
Set up your store
Add your products, prices, policies, working hours, and FAQ from the admin panel.
- 2
Khadoom learns it
It understands your catalog and policies and is ready to reply on your store's behalf — with your information and your tone.
- 3
Customers get served 24/7
Instant replies and orders recorded automatically, while you watch everything and step in whenever you like.
And you stay in full control
Khadoom does the replying, but the decisions are yours. One dashboard to manage the assistant, products, conversations, and orders.
- Manage products, categories, and variants
- Define policies, FAQ, working hours, and locations
- Follow customer conversations in real time
- Take over any chat from Khadoom with one click
- Instant notifications when something is escalated
- View and manage orders
New escalation 🔔
A customer is asking to speak with a person about a custom request.
Let Khadoom handle the replies — you focus on growing your store
Plans are being finalized — check the pricing page for updates.
View plansGot a question? Khadoom is used to it 😄
What is Khadoom?
Khadoom is an AI chatbot for online store owners. It talks to your store's customers on your behalf: answering their questions about products and policies and taking their orders — around the clock, every day of the week.
Which languages and dialects does it speak?
It speaks Arabic in its Gulf, Levantine, and Egyptian dialects, plus English — and it replies to each customer in their own language and dialect.
Can Khadoom really take orders?
Yes. Khadoom walks the customer from their first question all the way to a fully recorded order, searching your store's catalog to suggest the right products along the way.
Can I reply to customers myself?
Absolutely. From the admin panel you follow every conversation and can take over any chat from Khadoom at any moment to reply yourself, then hand it back whenever you like.
What does Khadoom do when it doesn't know the answer?
It doesn't make things up. For complaints, custom requests, or when a customer asks for a human, Khadoom escalates the conversation to you immediately and sends you a notification.
How much does it cost?
We're finalizing the plans and pricing now — they'll be announced soon on the pricing page.